Arboris BotanicalPrivacy Policy
Arboris Botanical Ltd. respects your fundamental right to personal privacy and takes the protection of your personal data seriously. This privacy policy describes how we collect, store, and process your personal information when you interact with our website.
Data Controller
The entity responsible for the collection and processing of your personal data on this website is Arboris Botanical Ltd. If you have questions, requests, or privacy concerns regarding our data handling protocols, you may contact our dedicated data governance representative through our official contact portal.
Legal framework
User information is handled in accordance with UK GDPR and the Data Protection Act 2018 alongside regional regulations of United Kingdom. In instances of statutory conflict, legal mandates supersede this text.
Data Collected
We collect personal information that you provide voluntarily through our contact and inquiry forms, such as your name, email address, and message contents. In addition, our web servers automatically record technical server logs containing IP addresses, browser variants, operating systems, and page timestamps. We also collect anonymized aggregated analytics cookies reflecting on-site interactions.
Purposes and Legal Basis
We process your personal data under legitimate legal bases recognized by data protection statutes. Inquiry form submissions are processed on the basis of answering your requests or fulfilling preliminary steps prior to an agreement. Server logs and analytics are processed under our legitimate interest to safeguard server infrastructure, diagnose technical errors, and optimize the delivery of botanical content.
Storage Period
Your personal information is retained only for the period necessary to fulfill the specific purposes for which it was gathered. General inquiry records are kept for up to twenty-four months to address follow-up botanical questions before secure deletion. Technical server log files are automatically overwritten or purged after a standard rolling retention schedule of ninety days.
Third-Party Services
Arboris Botanical Ltd. does not sell, lease, or trade personal information to outside marketing entities. We share minimal data exclusively with trusted technical infrastructure providers, such as web hosting facilities, cloud backup services, and analytics operators under confidentiality agreements. These processors are contractually bound to safeguard your data in compliance with relevant data privacy regulations.
Your Rights
Subject to applicable data protection legislation, you hold the right to request access to the personal data we maintain about you, as well as the right to demand rectification of inaccurate details or erasure of your records. You may also object to specific processing activities, request restrictions on data handling, or lodge a formal complaint with your relevant supervisory data protection authority.
Questions about this policy
Reach us at [email protected] or +44 141 233 4689 during Mon-Fri 08:30-16:00, Sat 10:30-16:30, break 12:15-13:15. We answer all inquiries within one working day.
- Merchant
- Arboris Botanical Ltd
- Registered address
- 84 Miller Street, Glasgow, G1 1DT, United Kingdom
- [email protected]
- Phone
- +44 141 233 4689
- Working hours
- Mon-Fri 08:30-16:00, Sat 10:30-16:30, break 12:15-13:15
- Registration
- Company No. SC617840